Every Zanza Travel Concierge is an ex-Cruise Ship Crew Member and a ZBTS Certified Cruise Travel Agent
Choose your own Zanza Travel Concierge by Country, Language, Specialty,
Cruise Ship,
Cruise Itinerary and even Personality! Find your perfect Concierge below & click contact.
Can't decide? Click on the orange "Book A Cruise Button" and we'll choose a Concierge for you.
Jo Dyson
Zanza Travel Concierge
What are you looking for in a cruise? Accommodations and ambiance? Activities onboard and ashore? Itineraries to excite the soul and introduce new cultures, new languages, new cuisines? Plan a family reunion? Or just have a romantic getaway from the hustle and bustle of life?
Born in South Africa, raised in England, now living in San Diego, my thirst for travel has always been unquenchable, as has been my desire to help people find great vacation experiences.
Singles, couples, families and family reunions, I can arrange them all because I know the ships, the food, the ports, the shore excursions, and the shopping. And…most definitely…the golf!
As an onboard golf professional with Carnival and Celebrity cruise lines, I have sailed much of the world and played golf in the Caribbean, Mexico, South America and the Mediterranean. I can tell you where to go and when to go to get the best golfing and the best deals.
Jo's Cruise Ship Resume
2004, M/S Ecstasy, Carnival Cruise Lines
2007, M/S Dawn Princess, PCL
Country
2005, GTS Celebrity Millennium, CEL
2007, M/V Celebrity Century, CEL
United States
2006, GTS Celebrity Millennium, CEL
2008, M/V Celebrity Century, CEL
2006, M/S Freedom of the Seas, RCI
2008, M/S Dawn Princess, PCL
Languages
2006, M/S Navigator of the Seas, RCI
2008, M/S Grandeur of the Seas, RCI
English
Spanish
Specialty
Jo's Itinerary Resume
Destination Weddings
Eastern Caribbean
Canada/New England
Groups and Charters
Western Caribbean
Eastern Mediterranean
Golf Professional
Southern Caribbean
Mexican Riviera
Port & Shopping Expert
Exotic Caribbean
Panama Canal
Shore Excursions
Bahamas
South America
Baja Mexico
Scandinavia
Accreditation
Bermuda
Transatlantic
ZBTS Certified
Baltic
Eastern Mediterranean
RCI Expert Plus
British Isles
Celebrity 1 Star
Maggie Kaufmann
Zanza Travel Concierge
I was an Officer onboard several Cruise Ships. My position as a Purser Guest Relations Officer aboard Several Ships included numerous critical responsibilities. I also managed the shore tours information and onboard group coordinator logistics. In later years I changed to a new position within a third party cruise ship concession.
I was in charge of organizing and coordinating onboard Fine Art Auctions aboard several different cruise ships and cruise lines. In the course of my ten years onboard I assisted over one hundred thousand Guests with their questions and concerns while giving expert advise.
I presently resides in the suburbs of Chicago with my husband Shawn and two mischievous dogs, Jaco and Marley. I have a passion for travel, shopping, shoes, art collecting and interior design. Come and see what my experience can do for you!
Maggie's Cruise Ship Resume
1997, M/S Fascination, Carnival Cruise Lines
2002 M/S Destiny, Carnival Cruise Lines
Country
1998, M/S Ecstasy, Carnival Cruise Lines
2003, M/S Nordic Empress, RCI
United States
1998, M/S Holiday, Carnival Cruise Lines
2003, M/S Grandeur of the Seas, RCI
1999, M/S Inspiration, Carnival Cruise Lines
2004 M/S Vision of the Seas, RCI
Languages
2000, M/S Victory, Carnival Cruise Lines
2005, M/S Grandeur of the Seas, RCI
English
2000, M/S Ecstasy, Carnival Cruise Lines
2005, M/S Vision of The Seas, RCI
Polish
2001, M/S Holiday, Carnival Cruise Lines
2006, M/S Miracle, Carnival Cruise Lines
2001 M/S Sovereign of the Seas, RCI
2008, M/S Grandeur of The Seas, RCI
Specialty
2002 M/S Destiny, Carnival Cruise Lines
Destination Weddings
Groups and Charters
Maggie's Itinerary Resume
Shopping
Eastern Caribbean
Bermuda
Western Caribbean
Canada/New England
Accreditation
Southern Caribbean
Hawaii
ZBTS Certified
Exotic Caribbean
Mexican Riviera
CLC Certified
Alaska
Panama Canal
RCI Expert Plus
Bahamas
South America
Princess Commodore
Baja Mexico
Cunard Commodore
Celebrity Four Star
Yuliya Rydfors
Leif Rydfors
Zanza Travel Concierge
Leif and Yuliya Rydfors are one of the greatest dynamic duos to sail the seven seas! Leif speaks six languages fluently and has lived in four continents during his life. He has worked both as a Cruise Director and Art Director on over 4 major cruise lines and 20 cruise ships in the past 8 years. Additionally Yuliya is fluent in Russian and has worked in casino management on several ships. We both have extensive travel experience in the Caribbean, South America, Alaska, Baltic, Africa, Europe, Hawaii, Black Sea, and the Mediterranean. We met and became a couple while crewmembers onboard the M/S Norwegian Jewel in 2006.
We have since been married and have a great understanding of a family cruise vacation. We also live in Miami, which is the largest cruise hub in the world! Given our open schedule we are always available to help, and can give you not only first hand knowledge of the cruise ships and itineraries, but also of the culture, sights, and geography of each country. We have been to over 120 countries around the world and have first hand knowledge of interesting sights, tours and culture. Leif received his degree in cross-cultural psychology from Georgetown University which awarded him a great understanding of world cultures and the ability to guide you through the best vacation experience ever!
Yuliya and Leif's Cruise Ship Resume
1998, M/S Funchal, Arcalia Shipping Company
2004, M/S Norwegian Majesty, NCL
Country
1998, M/S Leeward, NCL
2004, M/S Norwegian Crown, NCL
United States
1999, S/S Norway, NCL
2005, M/S Norwegian Dream, NCL
2000, M/S Norwegian Wind, NCL
2005, M/S Norwegian Spirit, NCL
Languages
2000, M/S Norwegian Sky, NCL
2005, M/S Voyager of the Seas, RCI
English
2001, M/S Norwegian Dream, NCL
2006, M/S Pride of America, NCLA
French
2002, M/S Carnival Holiday, Carnival
2006, M/S Norwegian Jewel, NCL
Spanish
2002, M/S Carnival Victory, Carnival
2006, M/S Norwegian Dawn, NCL
Swedish
2002, M/S Rotterdam, Holland America
2007, M/S Pride of Hawaii, NCL
Italian
2003, Rhapsody of the Seas, RCI
2007, M/S Norwegian Pearl, NCL
Russian
Portuguese
Yuliya and Leif's Itinerary Resume
Norwegian
Eastern Caribbean
Greek Isles/Egypt
Western Caribbean
Iceland
Southern Caribbean
Italy/Croatia Mediterranean
Specialty
Exotic Caribbean
Mexican Riviera
Charter Cruises
Alaska
Middle East /Jordan, Oman, Egypt
Cruise Ship Gamming
Arctic /Arctic Circle
Northern Africa / Tunisia, Gibraltar, Morocco
Onboard Entertainment
Bahamas
Northern Europe
Shore Excursions
Baja Mexico
Norwegian Fjords
World Cruising
Baltic / St. Petersburg, Estonia, Latvia, Lithuania
Pacific Northwest USA/Canada
Bermuda
Panama Canal
Accreditation
British Isles; Ireland, Scotland, Wales
Scandinavia
ZBTS Certified
Baja Mexico
Pacific Northwest USA & Canada
Bermuda
Panama Canal
British Isles; Ireland, Scotland, Wales
South America; Brazil, Argentina, Colombia, Chilea
Canada/New England
Southern Africa / Black Sea; Ukraine, Turkey, Bulgaria
Eastern Africa / Luxor, Cairo, Tunisia
Turkey, Bulgaria
Eastern Mediterranean
Transatlantic
Eastern Russia
Western Mediterranean
Eastern Mediterranean
Western Europe
Europe
Western Mediterranean
Falkland Islands
Western Mediterranean
Krystal Beierbach
Zanza Travel Concierge
Having spent three years helping several thousand Guests in the shops onboard and one year running the in-port shopping program I would have to say tax and duty-free shopping is definitely one of my specialties! With both jobs I was fortunate to have my time off in port to sample the local food and explore the beaches. I also enjoyed taking many different shore excursions with the Guests.
I loved every minute of the time I spent on ships and I am thrilled to have the opportunity to share my years of experience with you as a Zanza Travel Concierge. I truly understand how important it is to pick the perfect ship for your perfect vacation…I would love to help!
Contact me Toll Free from the United States!
Krystal's Cruise Ship Resume
2004, M/V Celebrity Century, CEL
2007, M/S Dawn Princess, PCL
Country
2005, GTS Celebrity Century, CEL
2007, M/V Celebrity Century, CEL
Canada
2005, GTS Celebrity Millennium, CEL
2008, M/V Celebrity Century, CEL
2006, GTS Celebrity Millennium, CEL
2008, M/S Grandeur of the Seas, RCI
Languages
English
Specialty
Krystal's Itinerary Resume
Port & Shopping Expert
Eastern Caribbean
Mexican Riviera
Western Caribbean
Eastern Mediterranean
Accreditation
Southern Caribbean
Western Mediterranean
ZBTS Certified
Bahamas
Panama Canal
Bermuda
South America
Baltic
Transatlantic
British Isles
Scandinavia
Nick Roumonada
Zanza Travel Concierge
I started my travel endeavors in 2000 with Renaissance Cruise Lines in Tahiti and I have had the cruising bug ever since. Over the years onboard I have managed the entire staff of musicians in the position of Musical Director (studied Trumpet Performance at the University of Washington) on Holland America, Royal Caribbean International, Celebrity and Princess Cruise Lines. I loved the freedom my position gave me to meet and mingle with new people creating a memorable experience with everyone I encountered aboard. I love to Scuba Dive and more importantly golf. While onboard I would assist the onboard Golf Pro ashore which gave me access to some of the greatest golf courses throughout the world. In addition I also assisted the onboard Cruise Line Vacation Specialists with booking Guests on future cruises.
I was born and raised in Seattle WA where at a young age, due to an illness from spinal meningitis, I unfortunately lost my left leg. Being a crew member with a prosthetic leg made me very aware of what ships have to offer travelers with disabilities and what they should know when cruising. I have returned to land with my girlfriend who was a Cruise Director for Royal Caribbean; we both enjoy traveling, live music, great food and making the most of life. Having met so many guests on ships I know my services as a Concierge will provide you with the perfect cruise.
Nick's Cruise Ship Resume
2000 M/S Renaissance R4, Renaissance
2005 M/S Legend of the Seas, RCI
Country
2000 M/S Zaandam, Holland America
2005 M/S Grandeur of the Seas, RCI
United States
2001 M/S Grandeur of the Seas, RCI
2006 M/S Legend of the Seas, RCI
2001 GTS Radiance of the Seas, RCI
2006 M/S Serenade of the Seas, RCI
Languages
2002 M/S Grandeur of the Seas, RCI
2007 GTS Brilliance of the Seas, RCI
English
2003 M/S Adventure of the Seas, RCI
2007 M/S Princess: Dawn, PCL
2003 M/S Splendor of the Seas, RCI
2008 M/S Crown Princess, PCL
Specialty
2003 M/S Legend of the Seas, RCI
2008 M/S Celebrity Mercury, CEL
Travelers with Disabilities
2004 GTS Brilliance of the Seas, RCI
2008 M/S Enchantment of the Seas, RCI
Fishing/Fly Fishing
2004 M/S Legend of the Seas, RCI
Golfing in Port
Music/Jazz Cruises
Shore Excursions
Nick's Itinerary Resume
Accreditation
Eastern Caribbean
Eastern Mediterranean
ZBTS Certified
Western Caribbean
Hawaii
Southern Caribbean
Mexican Riviera
Exotic Caribbean
New Zealand
Alaska
Northern Europe
Australia
Northwest Pacific USA/Canada
Bahamas
Panama Canal
Bermuda
South America
Baja Mexico
Tahiti
British Isles
Transatlantic
Canada/New England
Western Mediterranean
Europe
Pam Grosser
Zanza Travel Concierge
For the past 5 years I have had the pleasure of working aboard cruise ships. I began as a dancer in the featured production shows and for the past 2 years I have been working as a marketing manager for the fine art programs onboard. These positions have given me the ability to interact with guests in order to find out what gives them the best cruise experience. In my spare time onboard I enjoyed exploring all the different destinations in order to find all the hidden treasures each country has to offer.
I now live in Vancouver Canada where I can re-explore the city I was born in. My passions include dancing, fashion, art and helping people find their dream cruise vacation.
Contact me Toll Free from the United States!
Pam's Cruise Ship Resume
2003, Norwegian Dream, NCL
2007, Carnival Triumph, CCL
Country
2004, Carnival Destiny, CCL
2007, Carnival Spirit, CCL
Canada
2005, Carnival Destiny, CCL
2007, Carnival Fantasy, CCL
2006, Carnival Valor, CCL
2008, Carnival Pride, CCL
Languages
2006, Paradise, Carnival Cruise Line
2008, Monarch of the Seas, RCI
English
Specialty
Onboard Entertainment
Pam's Itinerary Resume
Eastern Caribbean
Bahamas
Accreditation
Western Caribbean
Baltic
ZBTS Certified
Southern Caribbean
Eastern Mediterranean
Exotic Caribbean
Mexican Riviera
Alaska
Western Mediterranean
Baja Mexico
Transatlantic
Demi Le Jeune
Zanza Travel Concierge
I love maps. In fact, during my years of working on cruise ships, I collected maps of all shapes and sizes from around the world. (Consequentially, I discovered that maps are a poor collector’s item, unless you own a mansion with lots of wall space). My love of maps stems from my passion for travel and my drive to experience the diversity of life. That passion drove me to work on cruise ships for five years. I served on multiple cruise lines and traveled to over 30% of the planet. I was paid to see the world and to give world-class service and I loved every moment.
After five years of globe trotting and making incredible friends on-board I felt the need to grow some roots. I am now back home with family and friends in Baton Rouge, Louisiana. I’m still having fun, and I have certainly found some roots – I will be a happy father by year’s end! So while I’m no longer on the high seas, I still get the thrill of sending others across the map on exciting escapes. Feel free to contact me. I’ll use my passion for travel and knowledge of cruising to create your next perfect cruise vacation.