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Every Zanza Travel Concierge is an ex-Cruise Ship Crew Member and a ZBTS Certified Travel Agent
 
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Choose your own Zanza Travel Concierge by Country, Language, Specialty, Cruise Ship,
Cruise Itinerary and even Personality! Find your perfect Concierge and click contact.

Can't decide? Click on the orange "Book A Cruise Button" and we'll choose a Concierge for you.

   
 
 
Blue
Maggie Kaufmann
 
Zanza Travel Concierge
Maggie Kaufmann
 

I was an Officer onboard several Cruise Ships. My position as a Purser Guest Relations Officer aboard Several Ships included numerous critical responsibilities. I also managed the shore tours information and onboard group coordinator logistics. In later years I changed to a new position within a third party cruise ship concession. I was in charge of organizing and coordinating onboard Fine Art Auctions aboard several different cruise ships and cruise lines. In the course of my ten years onboard I assisted over one hundred thousand Guests with their questions and concerns while giving expert advise.

I presently resides in the suburbs of Chicago with my husband Shawn and two mischievous dogs, Jaco and Marley. I have a passion for travel, shopping, shoes, art collecting and interior design. Come and see what my experience can do for you!

USA
 
Maggie's Cruise Ship Resume
 
1997, M/S Fascination, Carnival Cruise Lines
2002 M/S Destiny, Carnival Cruise Lines
Country
 
1998, M/S Ecstasy, Carnival Cruise Lines
2003, M/S Nordic Empress, RCI
United States
 
1998, M/S Holiday, Carnival Cruise Lines
2003, M/S Grandeur of the Seas, RCI
 
1999, M/S Inspiration, Carnival Cruise Lines
2004 M/S Vision of the Seas, RCI
Languages
 
2000, M/S Victory, Carnival Cruise Lines
2005, M/S Grandeur of the Seas, RCI
English
 
2000, M/S Ecstasy, Carnival Cruise Lines
2005, M/S Vision of The Seas, RCI
Polish
 
2001, M/S Holiday, Carnival Cruise Lines
2006, M/S Miracle, Carnival Cruise Lines
 
2001 M/S Sovereign of the Seas, RCI
2008, M/S Grandeur of The Seas, RCI
Specialty
 
2002 M/S Destiny, Carnival Cruise Lines
Destination Weddings
  Blue
Groups and Charters
 
Maggie's Itinerary Resume
Shopping
 
Eastern Caribbean
Bermuda
 
Western Caribbean
Canada/New England
Accreditation
 
Southern Caribbean
Hawaii
ZBTS Certified
 
Exotic Caribbean
Mexican Riviera
CLC Certified
 
Alaska
Panama Canal
RCI Expert Plus
 
Bahamas
South America
Princess Commodore
 
Baja Mexico
Cunard Commodore
     
Celebrity Four Star
     
     
 
 
 

 

 

 
Blue Line
Jo Dyson
 
Zanza Travel Concierge
Jo Dyson
 

Born in South Africa, raised in England and now living in the United States my thirst for traveling has always been unquenchable. I started my life on cruise ships as an onboard golf professional with Carnival and Celebrity Cruise Lines. I was lucky enough to sail to the Caribbean, Mexico, South America and Mediterranean. After a smooth transition into the role of Port & Shopping Guide with Celebrity, Princess and Royal Caribbean Cruise Lines, I continued to sail all over the World including contracts to the Baltic, Scandinavia, Mediterranean, Mexico and Caribbean.

Now, as a Concierge for Zanza Blue, based in San Diego, California, I am helping all sorts of people find and plan their vacation of a lifetime…and playing golf and surfing. Singles, couples, families, family reunions, golf cruises – there’s something for everyone! I know the ships, the food, the ports, the shore excursions, the shopping and, definitely, the golf! Give me a call or send me an email and I would be glad to answer any questions that you have. Remember our services are complimentary so your quote and everything else is free! The choice is yours. I’m just here to help! Take care and I look forward to hearing from you.

USA
 
Jo's Cruise Ship Resume
2004, M/S Ecstasy, Carnival Cruise Lines
2007, M/S Dawn Princess, PCL
Country
2005, GTS Celebrity Millennium, CEL
2007, M/V Celebrity Century, CEL
United States
2006, GTS Celebrity Millennium, CEL
2008, M/V Celebrity Century, CEL
 
2006, M/S Freedom of the Seas, RCI
2008, M/S Dawn Princess, PCL
Languages
2006, M/S Navigator of the Seas, RCI
2008, M/S Grandeur of the Seas, RCI
English
 
Spanish
   
Blue Line
Specialty
Jo's Itinerary Resume
Destination Weddings
 
Eastern Caribbean
Canada/New England
Groups and Charters
 
Western Caribbean
Eastern Mediterranean
Golf Professional
 
Southern Caribbean
Mexican Riviera
Port & Shopping Expert
 
Exotic Caribbean
Panama Canal
Shore Excursions
 
Bahamas
South America
 
Baja Mexico
Scandinavia
Accreditation
 
Bermuda
Transatlantic
ZBTS Certified
 
Baltic
Eastern Mediterranean
RCI Expert Plus
 
British Isles
Celebrity 1 Star
     
       
 
 
 

 

 

 
Blue line
Krystal Beierbach
 
Zanza Travel Concierge
Krystal Beierbach
 

Having spent three years helping several thousand Guests in the shops onboard and one year running the in-port shopping program I would have to say tax and duty-free shopping is definitely one of my specialties! With both jobs I was fortunate to have my time off in port to sample the local food and explore the beaches. I also enjoyed taking many different shore excursions with the Guests.

I loved every minute of the time I spent on ships and I am thrilled to have the opportunity to share my years of experience with you as a Zanza Travel Concierge. I truly understand how important it is to pick the perfect ship for your perfect vacation….I would love to help!

Contact me Toll Free from the United States!

Canada
 
Krystal's Cruise Ship Resume
2004, M/V Celebrity Century, CEL
2007, M/S Dawn Princess, PCL
Country
2005, GTS Celebrity Century, CEL
2007, M/V Celebrity Century, CEL
Canada
 
2005, GTS Celebrity Millennium, CEL
2008, M/V Celebrity Century, CEL
 
2006, GTS Celebrity Millennium, CEL
2008, M/S Grandeur of the Seas, RCI
Languages
 
 
English
     
Blue line
Specialty
Krystal's Itinerary Resume
Port & Shopping Expert
Eastern Caribbean
Mexican Riviera
Western Caribbean
Eastern Mediterranean
Accreditation
Southern Caribbean
Western Mediterranean
ZBTS Certified
Bahamas
Panama Canal
Bermuda
South America
Baltic
Transatlantic
British Isles
Scandinavia
     
     
 
 
 

 

 

 
Blue Line
John Hathcoat
 
Zanza Travel Concierge
John Hathcoat
 

For the last four years I have been working for Royal Caribbean International as a Musician. During my time with Royal Caribbean, I have been on six ships. I have been on cruises anywhere from two days all the way up to sixteen day Atlantic crossings. This has given me the opportunity to experience many ports across the world on four different continents. I feel that the knowledge that I have gained through my time working with Royal Caribbean will allow me to better serve clients in building their "Dream Vacation."

Before working on ships, I was a musician at Disneyland and Disney's California Adventure in Anaheim, California. If a Disney Resort is in your travel plans, I am confident that you will be pleased to have a former Disney employee help you with your vacationing needs.

USA
 
John's Cruise Ship Resume
2004, M/S Monarch of the Seas, RCI
2007, M/S Empress of the Seas, RCI
Country
2005, M/S Serenade of the Seas, RCI
2007, M/S Legend of the Seas, RCI
United States
2005, GTS Jewel of the Seas, RCI
2007, M/S Grandeur of the Seas, RCI
2006, M/S Monarch of the Seas, RCI
2008, M/S Grandeur of the Sea's, RCI
Languages
2007, M/S Monarch of the Seas, RCI
English
   
  Blue Line
Accreditation
 
John's Itinerary Resume
ZBTS Certified
 
Eastern Caribbean
Greek Isles and Egypt
CLIA Accredited
 
Western Caribbean
Hawaii
 
Southern Caribbean
Italy and Croatia Mediterranean
 
Exotic Caribbean
Mexican Riviera
 
Alaska
Panama Canal
 
Baja Mexico
South America
 
Bermuda
Russia Baltic
 
British Isles
Scandinavia
 
Canada/New England
Transatlantic
     
     
 
 
 

 

 

 
Blue Line
Pam Grosser
 
Zanza Travel Concierge
Pam
 

For the past 5 years I have had the pleasure of working aboard cruise ships. I began as a dancer in the featured production shows and for the past 2 years I have been working as a marketing manager for the fine art programs onboard. These positions have given me the ability to interact with guests in order to find out what gives them the best cruise experience. In my spare time onboard I enjoyed exploring all the different destinations in order to find all the hidden treasures each country has to offer.

I now live in Vancouver Canada where I can re-explore the city I was born in. My passions include dancing, fashion, art and helping people find their dream cruise vacation.

Contact me Toll Free from the United States!

USA
 
Pam's Cruise Ship Resume
2003, Norwegian Dream, NCL
2007, Carnival Triumph, CCL
Country
2004, Carnival Destiny, CCL
2007, Carnival Spirit, CCL
Canada
2005, Carnival Destiny, CCL
2007, Carnival Fantasy, CCL
   
2006, Carnival Valor, CCL
2008, Carnival Pride, CCL
Languages
2006, Paradise, Carnival Cruise Line
2008, Monarch of the Seas, RCI
English
 
   
Specialty
  Blue Line
Onboard Entertainment
 
Pam's Itinerary Resume
 
Eastern Caribbean
Bahamas
Accreditation
 
Western Caribbean
Baltic
ZBTS Certified
 
Southern Caribbean
Eastern Mediterranean
 
Exotic Caribbean
Mexican Riviera
   
Alaska
Western Mediterranean
 
Baja Mexico
Transatlantic
     
     
 
 
 

 

 

 
Blue Line
Demi Le Jeune
 
Zanza Travel Concierge
Demi
 

I love maps. In fact, during my years of working on cruise ships, I collected maps of all shapes and sizes from around the world. (Consequentially, I discovered that maps are a poor collector’s item, unless you own a mansion with lots of wall space). My love of maps stems from my passion for travel and my drive to experience the diversity of life. That passion drove me to work on cruise ships for five years. I served on multiple cruise lines and traveled to over 30% of the planet. I was paid to see the world and to give world-class service and I loved every moment.

After five years of globe trotting and making incredible friends on-board I felt the need to grow some roots. I am now back home with family and friends in Baton Rouge, Louisiana. I’m still having fun, and I have certainly found some roots – I will be a happy father by year’s end! So while I’m no longer on the high seas, I still get the thrill of sending others across the map on exciting escapes. Feel free to contact me. I’ll use my passion for travel and knowledge of cruising to create your next perfect cruise vacation.

USA
 
Demi's Cruise Ship Resume
2002, Sovereign of the Seas, RCI
2005, M/S Veendam, Holland America
Country
2003, Voyager of the Seas, RCI
2005, M/S Miracle, Carnival Cruise Lines
United States
2003, Splendor of the Seas, RCI
2005, GTS Celebrity Millennium, CEL
   
2004, Grandeur of the Seas, RCI
2006, M/S Legend, Carnival Cruise Lines
Languages
2004, Jewel of the Seas, RCI
2006, M/V Celebrity Zenith, CEL
English
 
   
Specialty
  Blue Line
Shore Excursions
 
Demi's Itinerary Resume
 
Eastern Caribbean
Canada/New England
Accreditation
 
Western Caribbean
Canary Islands
ZBTS Certified
 
Southern Caribbean
Falkland Islands
 
Exotic Caribbean
Panama Canal
   
Alaska
South America
 
Azores
Transatlantic
 
Bahamas
Western Europe
 
Bermuda
Western Mediterranean
 
British Isles
     
     
 
 
 

 

 

 
Blue
Nick Roumonada
 
Zanza Travel Concierge
Nick Roumonada
 

I began my travel endeavors in 2000 with Renaissance Cruise Lines in Tahiti and I have had the cruising bug ever since. Over the years while onboard I managed the entire staff of musicians in the position of Musical Director (studied Trumpet Performance at the University of Washington) on Holland America, Royal Caribbean International, Celebrity and Princess Cruise Lines. I loved the freedom my position gave me to meet and mingle with new people creating a memorable experience with everyone I encountered aboard. I love to Scuba Dive and more importantly golf. While onboard I would assist the onboard Golf Pro ashore which gave me access to some of the greatest golf courses throughout the world.

In addition I also assisted the onboard Cruise Line Vacation Specialists with booking Guests on future cruises. I was born and raised in Seattle WA where at a young age lost my left leg due to spinal meningitis. Being a crew member with a prosthetic leg made me very aware of what ships have to offer travelers with disabilities and what passengers should know prior to and when cruising. I have since returned to land where I now live and work in New York City. Along with working full time I am a sponsored adaptive sports athlete, play wheelchair basketball for the New York Knicks, still enjoy travel, live music, great food and making the most of life. Having met so many guests on ships I know my services as a Concierge will provide you with the perfect cruise.

Disabled
USA
 
Nick's Cruise Ship Resume
2000 M/S Renaissance R4, Renaissance
2005 M/S Legend of the Seas, RCI
Country
2000 M/S Zaandam, Holland America
2005 M/S Grandeur of the Seas, RCI
United States
2001 M/S Grandeur of the Seas, RCI
2006 M/S Legend of the Seas, RCI
 
2001 GTS Radiance of the Seas, RCI
2006 M/S Serenade of the Seas, RCI
Languages
2002 M/S Grandeur of the Seas, RCI
2007 GTS Brilliance of the Seas, RCI
English
 
2003 M/S Adventure of the Seas, RCI
2007 M/S Princess: Dawn, PCL
 
2003 M/S Splendor of the Seas, RCI
2008 M/S Crown Princess, PCL
Specialty
 
2003 M/S Legend of the Seas, RCI
2008 M/S Celebrity Mercury, CEL
Travelers with Disabilities
 
2004 GTS Brilliance of the Seas, RCI
2008 M/S Enchantment of the Seas, RCI
Fishing/Fly Fishing
2004 M/S Legend of the Seas, RCI
Golfing in Port
Music/Jazz Cruises
Shore Excursions
  Blue
 
Nick's Itinerary Resume
Accreditation
 
Eastern Caribbean
Eastern Mediterranean
ZBTS Certified
 
Western Caribbean
Hawaii
   
Southern Caribbean
Mexican Riviera
 
Exotic Caribbean
New Zealand
 
Alaska
Northern Europe
 
Australia
Northwest Pacific USA/Canada
 
Bahamas
Panama Canal
 
Bermuda
South America
 
Baja Mexico
Tahiti
 
British Isles
Transatlantic
 
Canada/New England
Western Mediterranean
 
Europe
 
   
 
 
 

 

 

 
Blue

Yuliya Rydfors
Leif Rydfors

 
Zanza Travel Concierge
Yuliya and Leif
 

Leif and Yuliya Rydfors are one of the greatest dynamic duos to sail the seven seas! Leif speaks six languages fluently and has lived in four continents during his life. He has worked both as a Cruise Director and Art Director on over 4 major cruise lines and 20 cruise ships in the past 8 years. Additionally Yuliya is fluent in Russian and has worked in casino management on several ships. We both have extensive travel experience in the Caribbean, South America, Alaska, Baltic, Africa, Europe, Hawaii, Black Sea, and the Mediterranean. We met and became a couple while crewmembers onboard the M/S Norwegian Jewel in 2006.

We have since been married and have a great understanding of a family cruise vacation. We also live in Miami, which is the largest cruise hub in the world! Given our open schedule we are always available to help, and can give you not only first hand knowledge of the cruise ships and itineraries, but also of the culture, sights, and geography of each country. We have been to over 120 countries around the world and have first hand knowledge of interesting sights, tours and culture. Leif received his degree in cross-cultural psychology from Georgetown University which awarded him a great understanding of world cultures and the ability to guide you through the best vacation experience ever!

USA
 
Yuliya and Leif's Cruise Ship Resume
 
1998, M/S Funchal, Arcalia Shipping Company
2004, M/S Norwegian Majesty, NCL
Country
 
1998, M/S Leeward, NCL
2004, M/S Norwegian Crown, NCL
United States
 
1999, S/S Norway, NCL
2005, M/S Norwegian Dream, NCL
 
2000, M/S Norwegian Wind, NCL
2005, M/S Norwegian Spirit, NCL
Languages
 
2000, M/S Norwegian Sky, NCL
2005, M/S Voyager of the Seas, RCI
English
 
2001, M/S Norwegian Dream, NCL
2006, M/S Pride of America, NCLA
French
 
2002, M/S Carnival Holiday, Carnival
2006, M/S Norwegian Jewel, NCL
Spanish
 
2002, M/S Carnival Victory, Carnival
2006, M/S Norwegian Dawn, NCL
Swedish
 
2002, M/S Rotterdam, Holland America
2007, M/S Pride of Hawaii, NCL
Italian
 
2003, Rhapsody of the Seas, RCI
2007, M/S Norwegian Pearl, NCL
Russian
  Blue
Portuguese
 
Yuliya and Leif's Itinerary Resume
Norwegian
 
Eastern Caribbean
Greek Isles/Egypt
   
Western Caribbean
Iceland
 
Southern Caribbean
Italy/Croatia Mediterranean
Specialty
 
Exotic Caribbean
Mexican Riviera
Charter Cruises
 
Alaska
Middle East /Jordan, Oman, Egypt
Cruise Ship Gamming
 
Arctic /Arctic Circle
Northern Africa / Tunisia, Gibraltar, Morocco
Onboard Entertainment
 
Bahamas
Northern Europe
Shore Excursions
 
Baja Mexico
Norwegian Fjords
World Cruising
 
Baltic / St. Petersburg, Estonia, Latvia, Lithuania
Pacific Northwest USA/Canada
 
Bermuda
Panama Canal
Accreditation
 
British Isles; Ireland, Scotland, Wales
Scandinavia
ZBTS Certified
 
Baja Mexico
Pacific Northwest USA & Canada
 
Bermuda
Panama Canal
   
British Isles; Ireland, Scotland, Wales
South America; Brazil, Argentina, Colombia, Chilea
   
Canada/New England
Southern Africa / Black Sea; Ukraine, Turkey, Bulgaria
 
Eastern Africa / Luxor, Cairo, Tunisia
Turkey, Bulgaria
 
Eastern Mediterranean
Transatlantic
 
Eastern Russia
Western Mediterranean
 
Eastern Mediterranean
Western Europe
 
Europe
Western Mediterranean
 
Falkland Islands
Western Mediterranean
       
 
 
 

 

 

 
Blue
Joe Easton
 
Zanza Travel Concierge
Joe Easton
 

Raised on the family farm in Iowa, I had big dreams of traveling and seeing the world. After leaving school, I moved to Texas and started working in radio, television, and film. Quite by chance, I was contacted by a cruise line recruiter and joined the ship a mere two weeks later. On the second day aboard, bound for beautiful Key West, I witnessed a pair of dolphins playing in the wake. That was it, signaling that the cruise ship life was for me.

Over the next four and a half years, I served as Broadcast Technician and later Broadcast Manager aboard several Royal Caribbean ships. This means I was in charge of everything video related on board, from satellite television reception to theater support for the headlining shows. But the best part was mingling with the guests at all the activities in order to create the “Cruise In Review” video. While creating the weekly TV programming, I learned much more about the shopping and shore excursions than someone with much less access. Once again shoreside in Texas, I would now like to share my knowledge to help you customize the best cruise experience for yourself.

 
USA
 
Joe's Cruise Ship Resume
2002, M/S Rhapsody of the Seas, RCI
2005 M/S Splendor of the Seas, RCI
Country
2003, M/S Enchantment of the Seas, RCI
2005 M/S Grandeur of the Seas, RCI
United States
2003, GTS Brilliance of the Seas, RCI
2006 M/S Voyager of the Seas, RCI
2004 M/S Vision of the Seas, RCI
2006 M/S Sovereign of the Seas, RCI
Languages
 
2005 GTS Radiance of the Seas, RCI
2006 M/S Vision of the Seas, RCI
English
   
  Blue
Specialty
 
Joe's Itinerary Resume
Shore Excursions
 
Eastern Caribbean
Bermuda
 
Western Caribbean
Eastern Mediterranean
Accreditation
 
Southern Caribbean
Hawaii
ZBTS Certified
 
Exotic Caribbean
Mexican Riveria
 
Alaska
Transatlantic
 
Bahamas
Western Mediterranean
 
Baja Mexico
 
 
 
 
 

 

 

 
Blue
Matthew Dulian
 
Zanza Travel Concierge
Matthew Dulian
 

I started singing and dancing on cruise ships just after college, beginning with Carnival Cruise Lines’ (CCL) premier vessel the TSS Mardi Gras, back in 1988. Hooked on travel, sun and fun, I continued, bouncing around between several cruise lines including Royal Cruise Lines, Discovery Cruises, and two contracts with Royal Caribbean. Finally becoming a full-fledged CCL employee in 1996, I spent another 10 years (18 years total) at sea with CCL.

I now reside in the Miami area with Melvin (Please see Melvin Baerga’s information below), I enjoyed coordinating thousands of Guest Activities onboard many ships. I have met well over one hundred thousand Guests aboard dozens of ships, this experience has given me a unique insight to what cruiser really want. In addition being a crew member who is also part of “Friends of Dorothy” I personally traveled to exclusive resorts and establishments throughout the ports of call. Feel free to contact me at any time regarding any questions you may have. My experience of working in the cruise industry during the “big boom” gives me unparalleled advice to anyone looking for the perfect cruise anywhere in the world.

Note: Matthew and Melvin books exclusively with Carnival Cruise Lines and its sister lines.

USA
 
Matthew's Cruise Ship Resume
1988, TSS Mardi Gras, Carnival Cruise Lines
2005, M/S Destiny, Carnival Cruise Lines
Country
1989, TSS Carnivale, Carnival Cruise Lines
2005, M/S Miracle, Carnival Cruise Lines
United States
1990, M/S Song of America, RCI
2006, DE/AZ Elation, Carnival Cruise Lines
 
1991, M/S Fantasy, Carnival Cruise Lines
2006, M/S Conquest, Carnival Cruise Lines
Languages
1992, TSS Sally Albatross, Sally Cruise Lines
2006, M/S Glory, Carnival Cruise Lines
English
 
1993, M/S Jubilee, Carnival Cruise Lines
2006, M/S Inspiration, Carnival Cruise Lines
Spanish
 
1994, M/S Song of America, RCI
2006, M/S Pride, Carnival Cruise Lines
 
1996, M/S Fascination, Carnival Cruise Lines
2006, M/S Sensation, Carnival Cruise Lines
Specialty
 
1997, M/S Ecstasy, Carnival Cruise Lines
2006, M/S Spirit, Carnival Cruise Lines
Friends of Dorothy
1998, M/S Ecstasy, Carnival Cruise Lines
2006, M/S Valor, Carnival Cruise Lines
1999, M/S Ecstasy, Carnival Cruise Lines
2007, DE/AZ Paradise, Carnival Cruise Lines
Accreditation
2000, M/S Imagination, Carnival Cruise Lines
2007, M/S Ecstasy, Carnival Cruise Lines
ZBTS Certified
 
2001, M/S Imagination, Carnival Cruise Lines
2007, M/S Fascination, Carnival Cruise LinesI
CLC Certified
2002, M/S Imagination, Carnival Cruise Lines
2007, M/S Legend, Carnival Cruise Lines
 
2002, M/S Inspiration, Carnival Cruise Lines
2007, M/S Liberty, Carnival Cruise Lines
 
2003, M/S Destiny, Carnival Cruise Lines
2007, M/S Triumph, Carnival Cruise Lines
 
2003, M/S Celebration, Carnival Cruise Lines
2007, M/S Victory, Carnival Cruise Lines
 
2004, M/S Holiday, Carnival Cruise Lines
2007, M/S Jubilee, Carnival Cruise Lines
2004, M/S Sensation, Carnival Cruise Lines
2008, M/S Fantasy, Carnival Cruise Lines
 
2005, DE/AZ Paradise, Carnival Cruise Lines
2008, M/S Freedom, Carnival Cruise Lines
 
2005, M/S Holiday, Carnival Cruise Lines
2008, M/S Imagination, Carnival Cruise Lines
2005, DE/AZ Elation, Carnival Cruise Lines
  Blue
 
Matthew's Itinerary Resume
 
Eastern Caribbean
Europe
 
Western Caribbean
Gotland & Africa (Morocco)
 
Southern Caribbean
Hawaii
 
Exotic Caribbean
Ireland, Scotland and Wales
 
Alaska
Mexican Riviera
 
Bahamas
Northern Europe
 
Baja Mexico
Pacific Northwest USA & Canada
 
Baltic, Norwegian Fjord
Panama Canal
 
Bermuda
South America
 
British Isles
Transatlantic
 
Canada/New England
Western Europe
 
Canary Islands, Greece, Italy
Western Mediterranean
 
Eastern Mediterranean
Venezuela
 
 
 
 
 

 

 

 
Blue
Melvin Baerga
 
Zanza Travel Concierge
Melvin
 

Born and raised in Puerto Rico I left my home to begin my career with Carnival Cruise Lines on the M/S Celebration. I started in 1995 as a dancer in the onboard Las Vegas Revue shows. After enjoying the relaxing Caribbean atmosphere for several years, I began to set my sights higher, and became a Dance Captain in 2002. I enjoyed the demands of leadership and being in charge of the cast of singers and dancers (both onstage and off) for over four years. My duties also included being heavy involved in nearly a thousand onboard activities. I not only enjoyed entertaining the Guests onstage but the interaction and heart felt memories with guests off the stage. Finally retiring from the physically demanding life of a dancer, I moved shore side in 2006.

I now reside in the Miami area with Matthew (Please see Matthew Dulian’s information above), I have met thousands of Guests onboard many ships at sea, leaving me with great memories and knowledge of how to please future cruisers! In addition being a crew member who is also part of “Friends of Dorothy” Matthew and I personally traveled to exclusive resorts and establishments throughout the ports of call. I am sure my adventures at sea will result in great times for you and your loved ones. Contact me at any time!

Note: Matthew and Melvin books exclusively with Carnival Cruise Lines and its sister lines.

USA
 
Melvin's Cruise Ship Resume
1995, M/S Celebration, Carnival Cruise Lines
2001, M/S Imagination, Carnival Cruise Lines
Country
1996, M/S Fascination, Carnival Cruise Lines
2002, M/S Imagination, Carnival Cruise Lines
United States
1997, M/S Ecstasy, Carnival Cruise Lines
2003, M/S Carnival Miracle, Carnival Cruise Lines
1999, M/S Inspiration, Carnival Cruise Lines
2004, M/S Carnival Triumph, Carnival Cruise Lines
Languages
 
1998, M/S Ecstasy, Carnival Cruise Lines
2004, M/S Carnival Inspiration, Carnival Cruise Lines
English
1999, M/S Ecstasy, Carnival Cruise Lines
2005, M/S Carnival Fascination, Carnival Cruise Lines
Spanish
2000, M/S Imagination, Carnival Cruise Lines
Spanish (Puerto Rican)
 
  Blue
Specialty
 
Melvin's Itinerary Resume
Friends of Dorothy
 
Eastern Caribbean
Baltic, Norwegian Fjord
 
Western Caribbean
Canada/New England
Accreditation
 
Southern Caribbean
Mexican Riviera
ZBTS Certified
 
Exotic Caribbean
Transatlantic
 
Bahamas
 
 
 
 
 

 

 

 
Blue
Crystal Campbell
 
Zanza Travel Concierge
Crystal Campbell
 

I began my career aboard cruise ships in 2002, first as a Casino Croupier and eventually as Art Auctioneer. For the next seven years, my travels would take me to more than 60 countries across the globe, spanning all 7 continents; including several trips into the Arctic Circle and a Princess Cruise Line Maiden Voyage into the Antarctic. By some incredible stroke of luck, each contract’s itinerary somehow proved to be more amazing than the previous one!

Born and raised in Vancouver, Canada- my passions lay in snowboarding, hiking, photography and the arts. Given the travel opportunity of a lifetime, I stepped off the gangway each day with this idea in mind: “Should I never return to this port again, at least I can say I did...” Remember, you may only be in that exotic and fascinating destination once! So, what’s your story going to be when you return home?!

From the great Pyramids of Giza and the Valley of the Kings, to ascending Pompeii’s Mt. Vesuvius, zip lining through jungles of Belize, or skydiving in New Zealand, exploring the world’s great cities, museums and wineries or simply soaking up the sun...my sense of adventure never wavered! Cruising is an endless playground of exploration, offering an opportunity to immerse oneself in a culture even if just for a day. So as a Travel Concierge here at Zanza Blue, it is my absolute pleasure to offer you any advice I can to help you discover your ultimate cruise vacation! That goes for Americans too as my Zanza Line is toll free.

USA
 
Crystal's Cruise Ship Resume
2002 Dawn Princess, PCL
2006 Explorer of the Seas, RCI
Country
2003 Royal Princess, PCL
2006 Inspiration, Carnival Cruise Line
Canada
2004 Regal Princess, PCL
2006 Ecstasy, Carnival Cruise Line
 
2004 Royal Princess, PCL
2006 Vision of the Seas, RCI
Languages
2004 Grand Princess, PCL
2007 Adventure of the Seas, RCI
English
 
2005 Majesty of the Seas, RCI
2007 Elation, Carnival Cruise Lines
 
2005 Celebrity Century, CEL
2007 Vision of the Seas, RCI
     
Specialty
     
World Cruising
  Blue
Adventure and Excursions
 
Crystal's Itinerary Resume
 
Eastern Caribbean
India/ Thailand, Jordan, Oman
Accreditation
 
Western Caribbean
Italy/Croatia Mediterranean
ZBTS Certified
 
Southern Caribbean
Mexican Riviera
 
Exotic Caribbean
Middle East /Jordan, Oman, Egypt
 
Alaska
New Zealand
 
Antarctica / Tristan Da Cunha
Northern Africa / Tunisia, Gibraltar, Morocco
 
Arctic /Arctic Circle
Northern Europe
 
Asia / Hong Kong, Saipan, Taipei
Norwegian Fjords
 
Asia / Japan, Korea, China
Pacific Northwest USA/Canada
Australia
Panama Canal
 
Bahamas
Scandinavia
 
Baja Mexico
Pacific Northwest USA & Canada
 
Baltic
Panama Canal
 
Bermuda
South America
 
British Isles; Ireland, Scotland, Wales
Southern Africa / Namibia
 
Canada/New England
Suez Canal / Malta, Tunisia
 
Eastern Africa / Luxor, Cairo, Tunisia
Transatlantic
 
Eastern Mediterranean
Transpacific / Singapore, Vietnam, Malaysia
 
Eastern Russia
Transpacific / Thailand, Guam, Micronesia
 
Eastern Mediterranean
Western Mediterranean
 
Europe
Western Africa / Senegal, Ghana, Togo, Benin
 
Falkland Islands
Western Europe
 
Greek Isles/Egypt
Western Mediterranean
 
Iceland
World Cruise
 
 
 
 
 

 

 

 
Blue
Cian O’Loingsigh
 
Zanza Travel Concierge
Cian
 

I was born and raised in Dublin’s fair city. With fifteen years of onboard experience behind me it now gives me great pleasure to be able to serve you as part of the Zanza family. I first joined RCI’s “Sun Viking” in 1992 in the dining department which was a great introduction to quality customer service. After a few contracts I decided to return to my chosen profession and joined the Photography department, moving rapidly through the ranks to become Photo Manager in just over a year. I remained in this capacity until 2008 when I decided to settle back in Dublin after the birth of my daughter in April.

As the Photo Manager I was part of the onboard management team within the Hotel Department, contributing ideas and ensuring that guests received quality service and a great vacation experience week after week. I have cruised extensively in Europe, Alaska, and the Caribbean.

My passion is of course, photography, especially travel photography, my hobbies include cycling and running. I completed the NYC marathon in November 2007, my first marathon at the tender age of 50, in 4 hours 7 minutes, raising over $4000 for Marie Curie Cancer from fellow crew members and the onboard photo concession. I plan to compete in the Dublin Marathon in October this year. I now live in Dublin and have a holiday home in Portugal. Feel free to contact me, from Ireland to the United States my services are available as my Zanza Line is toll free.

 
USA
 
Cian's Cruise Ship Resume
1992 M/S Sun Viking, RCI
2001 M/S Grandeur of the Seas, RCI
Country
1993 M/S Sun Viking, RCI
2002 M/S Grandeur of the Seas, RCI
Ireland
1994 M/S Monarch of the Seas, RCI
2003 M/S Grandeur of the Seas, RCI
1995 M/S Monarch of the Seas, RCI
2003 M/S Vision of the Seas, RCI
Languages
 
1996 M/S Monarch of the Seas, RCI
2004 M/S Ryndam, Holland America
English
1997 M/S Nordic Empress, RCI
2004 M/S Veendam, Holland America
1998 M/S Nordic Empress, RCI
2005 M/S Oosterdam, Holland America
 
1998 M/S Windsurf, Windstar Cruises
2005 M/S Zuiderdam, Holland America
Specialty
1999 M/S Nordic Empress, RCI
2006 M/S Enchantment of the Seas, RCI
Travel Photography
2000 M/S Nordic Empress, RCI
2007 M/S Splendour of the Seas, RCI
 
Accreditation
  Blue
ZBTS Certified
 
Cian's Itinerary Resume
 
Eastern Caribbean
British Isles
 
Western Caribbean
Canada/New England
 
Southern Caribbean
Europe
 
Exotic Caribbean
Hawaii
 
Alaska
Mexican Riviera
 
Bahamas
Panama Canal
 
Baltic
Scandinavia
 
Bermuda
 
 
 
 
 

 

 

 
Blue
Gary Vincent
 
Zanza Travel Concierge
Gary
 

I’ve been working as an entertainer on Cruise ships for over eight years. I’ve been to nearly every cruise destination available on four different cruise lines. This opportunity has made me very knowledgeable in a large variety of ports, as well as the onboard activities and entertainment programs that are offered. I speak with hundreds of cruisers every week which keeps me up to date with their expectations.

My desire to travel has brought me to live in the major port of Vancouver BC Canada where I have stayed for twenty years.

Contact me Toll Free from the United States!

USA
 
Gary's Cruise Ship Resume
2000, Majesty of the Seas RCI
2005, Splendor of the Seas, RCI
Country
 
2000, Ocean Princess, PCL
2005, Diamond Princess, PCL
Canada
 
2001, Grandeur of the Seas, RCI
2006, Diamond Princess, PCL
 
2002, Volendam Holland America, HAL
2006, Golden Princess, PCL
Languages
 
2002, Rhapsody of the Seas, RCI
2006, Norwegian Star, NCL
English
 
2003, Grandeur of the Seas, RCI
2007, Caribbean Princess, PCL
 
2003, Serenade of the Seas, RCI
2007, Tahitian Princess, PCL
Accreditation
 
2004, Vision of the Seas, RCI
2007, Emerald Princess, PCL
ZBTS Certified
 
2004, Mariner of the Seas, RCI
2008, Grand Princess, PCL
 
2005, Navigator of the Seas, RCI
 
    Blue
 
Gary's Itinerary Resume
 
Eastern Caribbean
India/ Thailand, Jordan, Oman
 
Western Caribbean
Italy/Croatia Mediterranean
 
Southern Caribbean
Mexican Riviera
 
Exotic Caribbean
Middle East /Jordan, Oman, Egypt
 
Alaska
New Zealand
 
Asia / Hong Kong, Saipan, Taipei
Norwegian Fjords
 
Asia / Japan, Korea, China
Pacific Northwest USA/Canada
 
Australia
Panama Canal
 
Bahamas
Scandinavia
 
Baja Mexico
Pacific Northwest USA & Canada
 
Baltic
Panama Canal
 
Bermuda
South America
 
British Isles; Ireland, Scotland, Wales
Transatlantic
 
Canada/New England
Western Mediterranean
 
Eastern Mediterranean
Western Europe
 
Europe
Western Mediterranean
 
Greek Isles/Egypt
Western Europe
 
Iceland
Western Mediterranean
 
 
 
 

 

 

 
Blue line
Shawn Kaufmann
 
President
Shawn Kaufmann
 

I started cruising in 1997, fulfilling the positions of Social Host, Back Stage Production Manager, Group Coordinator, Assistant Cruise Director, Cruise Director and Art Auctioneer. I have long enjoyed entertaining and assisting guests while providing them with an experience of a lifetime.

In recent years I formed Zanza Blue which has given future and past guests the option to book a cruise with seasoned professionals who provide excellent service at a Concierge level. I no longer book clients on cruises but I am available for questions or comments. Feel free to contact me at anytime.

USA
 
Shawn's Cruise Ship Resume
1997, M/S Holiday, Carnival Cruise Lines
2001 M/S Sovereign of the Seas, RCI
Country
 
1997, M/S Fantasy, Carnival Cruise Lines
2002 M/S Destiny, Carnival Cruise Lines
United States
 
1997, M/S Fascination, Carnival Cruise Lines
2002, M/S Enchantment of the Seas, RCI
   
1998, M/S Fascination, Carnival Cruise Lines
2002, M/S Legend of the Seas, RCI
Languages
1998, M/S Ecstasy, Carnival Cruise Lines
2003, M/S Pride, Carnival Cruise Lines
English
 
1998, DE/AZ Elation, Carnival Cruise Lines
2003, M/S Nordic Empress, RCI
 
1998, M/S Ecstasy, Carnival Cruise Lines
2003, M/S Grandeur of the Seas, RCI
Accreditation
1998, M/S Holiday, Carnival Cruise Lines
2004 M/S Vision of the Seas, RCI
ZBTS Certified
1999, M/S Inspiration, Carnival Cruise Lines
2005, M/S Grandeur of the Seas, RCI
CLC Certified
2000, M/S Ecstasy, Carnival Cruise Lines
2005, M/S Vision of The Seas, RCI
2000, M/S Victory, Carnival Cruise Lines
2006, M/S Miracle, Carnival Cruise Lines
 
2001, M/S Holiday, Carnival Cruise Lines
2006, GTS Radiance of The Seas, RCI
 
2001, M/S Destiny, Carnival Cruise Lines
2006, M/S Rhapsody of The Seas, RCI
 
2001, M/S Ecstasy, Carnival Cruise Lines
2008, M/S Grandeur of The Seas, RCI
 
    Blue line
   
Shawn's Itinerary Resume
   
Eastern Caribbean
Baja Mexico
   
Western Caribbean
Canada/New England
   
Exotic Caribbean
Pacific Northwest USA/Canada
   
Southern Caribbean
Hawaii
   
Alaska
Mexican Riviera
 
Bahamas
Panama Canal
   
Bermuda
South America
   
       
 
 
Blue Line


 

Zanza Blue is a Member of CLIA - Feel Free to check our Credentials

Zanza Blue is a member of CLIA

 
The offerings on this site are not available to residents of Hawaii and California
   
 
   
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Zanza Blue Travel Services - 3 Ione Drive - South Elgin - Illinios - 60177 - United States
     

 

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